Privacy Policy at Spinago Casino

PRIVACY POLICY
Effective Date: 03.06.2020
Last Update: 13.05.2024
Version: 2.0.1

Definitions

• Personal Data: Refers to any information linked to an identifiable individual, also known as the ‘data subject.’ This can include details such as a name, ID number, location, online identifier, or other information that may reveal someone’s identity.
• Processing: Covers a wide range of operations performed on personal data, whether manually or automatically. This includes collection, storage, organization, alteration, retrieval, use, and even deletion of personal data.
• Profiling: Any automated processing of personal data designed to evaluate certain aspects of a person, such as work performance, economic status, health, or behavior, often to make predictions.
• Controller: Refers to any individual or organization that determines how and why personal data is processed.
• Processor: An individual or organization that processes data on behalf of the controller.
• Recipient: A natural or legal entity that receives personal data, including but not limited to third parties.
• Third Party: Any individual or entity other than the data subject, controller, or processor authorized to handle data.
• Consent: A clear, informed, and voluntary agreement by a data subject to allow the processing of their personal data.
• Personal Data Breach: A security violation that results in the accidental or unlawful destruction, loss, modification, unauthorized disclosure, or access to personal data.
• Supervisory Authority: An independent regulatory authority established by a Member State under Article 51 of the GDPR.

General Information

This policy outlines how we collect, use, and safeguard any personal data you share with us or that we collect through your interactions with our website. By creating a Player Account on Spinago platform, you accept these Privacy Policy terms. If you do not agree with these terms or choose not to provide necessary personal information, some features and services may be unavailable to you.

This Privacy Policy is an agreement between you and the Company and may be updated periodically. While we aim to notify users of significant changes, we recommend reviewing this policy regularly to stay informed of any updates. Continued use of our website and services indicates acceptance of the latest terms in this Privacy Policy.

Spinago values your privacy and integrity, managing all personal data transparently and responsibly, in compliance with the EU General Data Protection Regulation (GDPR). Our website is only for users over 18; we do not knowingly collect data from anyone under this age. If we inadvertently gather data from a minor, we handle it per legal guidelines to ensure it is processed appropriately.

About Us

The website www.spinago.com (“Casino,” “Website,” “Company,” “We,” “Us,” “Our”) is owned and operated by Dama N.V., a legally established entity under Curaçao law, with registration number 152125 and a registered address at Scharlooweg 39, Willemstad, Curaçao. Dama N.V. holds a license from the Curaçao Gaming Control Board (license no. OGL/2023/174/0082).

As the data controller, we are obligated by gambling regulations to process players’ personal data to facilitate gaming services and related activities.

In this policy, “Company,” “Group,” “we,” “us,” and “our” refer to Dama N.V. We take data protection seriously and have appointed a Data Protection Officer (DPO) to oversee compliance. For questions or requests regarding this Privacy Policy, including concerns about your rights, please reach out to our DPO at [email protected].

Contact Us

You can contact us if you wish to:

• Confirm the accuracy of your personal information.
• Enquire about how we use your personal data.
• Restrict the use of your data for direct marketing purposes.
• Request a copy of your personal data.

If you have consented to receive marketing materials, we may use your email and phone number to share information about promotions and services. If you no longer wish to receive such communications, you can adjust your preferences in your account settings or contact our support team at [email protected] or via Live Chat.

You may also request to update or correct any information you’ve provided to us, provided you furnish any supporting evidence we may reasonably need to verify these changes. Providing false information is unlawful, and you are responsible for ensuring we have your current information.

To fulfill your requests under this privacy policy, you may reach us through:

• Email: [email protected]
• Live Chat: Available on Spinago Casino
• Data Protection Officer: [email protected]

For a delayed response (over 10 days), we recommend reaching out again via alternative communication methods.

Data Protection Rights

You have certain rights as a data subject:

• Access: You can request a free copy of the personal data we hold about you.
• Correction: You can request corrections to your data if it is incomplete or inaccurate.
• Erasure: You may request data deletion if it is no longer legally necessary to retain.
• Object: If we rely on legitimate interests for processing, you may object if it affects your fundamental rights.
• Restriction: You may ask us to limit the processing of your data in certain circumstances.
• Portability: You may request a transfer of your data to another controller, if applicable.
• Withdraw Consent: You can opt out at any time from previously granted consent for data processing.

For questions or to exercise any rights under data protection law, please contact our DPO at [email protected].